Shipping & Returns


The delivery of your orders is done by PostNl via MyParcel or by DHL. We ship worldwide🌎 

Shipping fees are:


Netherlands:  Free Sheeping


Belgium and Germany: Standard € 3,95


EUROPE: Standard: €4,95


International: Standard: €7,95

Track and Trace and registered parcels:



Orders in the Netherlands: You can return your order within 14 days. When you purchase a product, you will receive a return form along with your invoice. You can fill out the return form. You can inform us per e-mail You may also download the form here: Withdrawal form.doc. In any case, to withdraw from the agreement, it is sufficient for you to inform Quetzal Artisan in writing per e-mail. For information and/or instructions, see the document: Right of withdrawal.

Please note that returns are at your cost. We can send you a return label; but in this case, the costs of the return label will be deducted from the amount to be reimbursed.