Shipping & Returns

DELIVERY:

The delivery of your orders is done by PostNl via MyParcel or by DHL. We ship worldwide🌎 

Shipping fees are:

 

RETURNS:

Orders in the Netherlands, Europe and International: You can return your order within 14 days. When you purchase a product, you will receive a return form along with your invoice. You can fill out the return form and return it with the product. You can inform us per email info@quetzalartisan.com or via de Website. You may also download the form here: Withdrawal form.doc. In any case, to withdraw from the agreement, it is sufficient for you to inform Quetzal Artisan in writing per e-mail. For information and/or instructions, see the document: Right of withdrawal.

Please note that returns are at your cost. We can send you a return label; but in this case, the costs of the return label will be deducted from the amount to be reimbursed.